Here is what's happening. I manage a 50 user 2003 Terminal Server. Not all users are using the same email client. Managers are using Outlook, basic users are using Outlook Express, and some power users (or users fed up with both outlook and OE) are using Thunderbird. Every time you log into any of these it asks do you want to use this as your default email client. If either 3 of these users click yes, the last person to do so wins. Meaning for the rest of the day the last person to click yes the machine uses that email client as the default email client. I have a GPO setup to where users can't manually change this in IE. This doesn't help. I manually go in and change it in IE under tools>Internet Options>Programs but still when someone clicks yes it changes it.
The big problem this causes is when a user right clicks and hits "send to mail recipient" it opens and attempts to use whichever email client was set last. They will then hit send or begin filling out the initial setup of the app, with no clue as to what's going on. They will then think they sent their manager their request for days off and then pow get canned for not showing up to work... Ok that's a bit extreme but you get my point. This also happens more when a user is in Word, Excel, etc and clicks File>Send to>Mail Recipient. This all really stinks and would love to have a fix.
The solution I'm hoping for. Which is kind of obvious. Users that use Outlook always has Outlook as their default email client and so on and so on. And when a user clicks make this my default email client it does not change it for all 50 users. This should be automatic and I'm a bit upset with Microsoft for this occurrence and I bet I'm the first to complain about a Microsoft product. Hahaha!!
The big problem this causes is when a user right clicks and hits "send to mail recipient" it opens and attempts to use whichever email client was set last. They will then hit send or begin filling out the initial setup of the app, with no clue as to what's going on. They will then think they sent their manager their request for days off and then pow get canned for not showing up to work... Ok that's a bit extreme but you get my point. This also happens more when a user is in Word, Excel, etc and clicks File>Send to>Mail Recipient. This all really stinks and would love to have a fix.
The solution I'm hoping for. Which is kind of obvious. Users that use Outlook always has Outlook as their default email client and so on and so on. And when a user clicks make this my default email client it does not change it for all 50 users. This should be automatic and I'm a bit upset with Microsoft for this occurrence and I bet I'm the first to complain about a Microsoft product. Hahaha!!
