When I start the agent UI I get this message:
could not allocate all required licenses! Some functions are limited or unavailable!
the agent able to log into the UI and receive calls but every time agent login this message appears, also on the the IPOCC server when Iam login as administrator this message occurs.
Here is the Error in the Error List when access as an Administrator:
12/25/2017 1:10:06 PM UI_CommonWarning Cannot allocate license 'VALUE_CIE_CC_SUPERVISOR'. Some of the features assigned to the license are therefore not available! - License server error 3: 'No more licenses with the name VALUE_CIE_CC_SUPERVISOR available.'
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=E-mail, monKind=10
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=Telephony, monKind=14
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=Telephony, monKind=10
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=Telephony, monKind=15
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=Telephony, monKind=17
could not allocate all required licenses! Some functions are limited or unavailable!
the agent able to log into the UI and receive calls but every time agent login this message appears, also on the the IPOCC server when Iam login as administrator this message occurs.
Here is the Error in the Error List when access as an Administrator:
12/25/2017 1:10:06 PM UI_CommonWarning Cannot allocate license 'VALUE_CIE_CC_SUPERVISOR'. Some of the features assigned to the license are therefore not available! - License server error 3: 'No more licenses with the name VALUE_CIE_CC_SUPERVISOR available.'
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=E-mail, monKind=10
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=Telephony, monKind=14
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=Telephony, monKind=10
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=Telephony, monKind=15
12/25/2017 1:10:11 PM UI_MonError Error registering on Realtime Information server: ccid=65186a4342000100, tasktype=Telephony, monKind=17
