Default Client Printer not set

[denacho]

setup: (2) PS4 servers, (1) WI server.
i have Client Printer Mapping set up in Citrix Connection Configuration for ICA connection. It is also set to Default to Main Client Printer. on my PS Policy (i only have 1 right now), i have set to Auto Create All Client Printers only at this time. i have left everything else Not Configured.

when i open my app (ex Notepad), my local Default printer is not listed as my default in the WI session. it seems to be picking up the printer at the bottom of the list. i have gotten around this by setting my Connection Preferences | Window Size to No Preferences (in my WI session), logging into an app, clicking the Settings button in the bottom right, going to the Printer Mapping tab and designating my Local Default printer as the default for my Citrix session. i have to close the app, log off, log back on and it's fine. but why is it not picking up my default to begin with? what am i missing? i've verified there are no group policy settings interfering with this as well.

 

[timroop]

I'm currently having a similar issue with the default printers being incorrectly set.

What I've found...There are a few Knowledge Base documents on the Citrix support site about this issue. One stems from the printers being network printers connected to the client workstation and the other is deals with the client having more than three local printers installed. Both seem to be corrected with the latest service pack rollup. I am applying it tonight to see if it helps our situation.

I'll post agian if the situation changes...

Tim

Tim Roop
"If you can do something about it, why waste time getting upset? If you can't do anything about it, why bother getting upset on top of it? -Shantideva

 

[ascotta]

Have you got the printer drivers installed on the Citrix server guys/guyesses ?

[blue] A perspective from the other side!![/blue]

Cheers
Scott

 

[timroop]

Update- The latest patches seemed to have helped our default printer settings. This morning all users reported that the default was set correctly.

Tim

Tim Roop
"If you can do something about it, why waste time getting upset? If you can't do anything about it, why bother getting upset on top of it? -Shantideva