Hi,
I hope someone here can help me with this issue.
We're running Arcserve Backup version 16.0.
Backups are being stored on a deduplication device (QNAP NAS).
On sunday a full backup runs and all the other days are incrementals.
Most of the files can be restored, however some of the directories fail with the errors mentioned above.
When I browse the sessions I can see all data. Also the backups are all marked as "Finished", without errors.
Thanks in advance!
Error specifications:
E3717 Unable to go to cluster. (CLUSTER=<number>, EC=Deduplication device internal error.)
AE0084 Failed to read dta from media. CMD=5 RC=-1
E3713 Unable to read from media. (MEDIA=NAS, EC=Deduplication device internal error.)
I hope someone here can help me with this issue.
We're running Arcserve Backup version 16.0.
Backups are being stored on a deduplication device (QNAP NAS).
On sunday a full backup runs and all the other days are incrementals.
Most of the files can be restored, however some of the directories fail with the errors mentioned above.
When I browse the sessions I can see all data. Also the backups are all marked as "Finished", without errors.
Thanks in advance!
Error specifications:
E3717 Unable to go to cluster. (CLUSTER=<number>, EC=Deduplication device internal error.)
AE0084 Failed to read dta from media. CMD=5 RC=-1
E3713 Unable to read from media. (MEDIA=NAS, EC=Deduplication device internal error.)