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DECT - Handsets unable to call out intermittantly

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hassro

Technical User
Jan 21, 2004
19
US

Has anyone had problems with Avaya's DECT connected to a Definity system. I have problems where intermittantly handsets are unable to make a call out. this is at a site that has enough base stations and channels available to make a call. All handsets are the WT9620 most base stations are 6Ch. User can stand in one spot not to far from an available base station and not be able to make a call, then try again and can, then the third call may fail again. siognal strength from the base station to handset is good also *99981* to check.

Does anyone know if it could be the handsets and is there another manufacturer's handset that can be registered to the DECT.

what do you think of the KIRK WT9620 handsets in general. They also seem to lock up from time to time and the battery needs to be removed to restore connection to the DECT system.


Thanks

Rolf
 
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