IP Office Essential Edition R11.0.4.0.0(74), 3730 cordless, Provisioned install. The site has 12 licenses for the phones, and only had 11 phones subscribed, so a new phone was added and subscribed. The phone worked normally for a few months and then today started showing a "No License Available" message despite nothing changing the in the config. We tried reserving a license, not reserving a license, turning off other phones, and deleting and recreating the extension and user and resubscribing. All attempts failed, as the phone will subscribe but then switch to that message. One thing we didn't try was deleting another phone instead of just shutting it off, but that's about it. We've replaced 3730s at this site before, so my first thought was one of the "lost" phones that was replaced was somewhere in the building and powered up, but checking the Users on the Master base station doesn't show any extra phones subscribed.
Any ideas on what's up? Licenses aren't expensive so we'll likely just add another one if the juice isn't worth the squeeze on troubleshooting, as long as adding a license solves the issue.
Any ideas on what's up? Licenses aren't expensive so we'll likely just add another one if the juice isn't worth the squeeze on troubleshooting, as long as adding a license solves the issue.