Decoding IP Office SysMonitor... 1

[Jontu Kontar]

I have had a couple of issues crop up in the last month with my Avaya 500v1 installation.

* "Dropped" calls on a single extension
* VM's not picking up after timer expiration.
* Calls not being twinned to mobile phones.

I'm thinking that the SysMonitor would be a great resource in trying to run these issues to ground. However, I'm making heavy weather in attempting to understand all the code and what I need to be looking at to determine what the issue is.

Anyone have a guide to some of the codes?

Avaya IP Office 500v1 @ R6.0, VM Pro, Twinning/Mobility, IP Phones, & CCR.

 

[amriddle01]

Did you try reading this doc?

 

[tlpeter]

I would get it off 6.0 and go to at least 6.1 or higher.
6.0 is very buggy.


BAZINGA!

I'm not insane, my mother had me tested!