I've been banging my head for over a week and now it's time to let go my pride and ask for help.
My setup is:
Debian Etch
Procmail
sendmail with SMTP-AUTH added and configured
OTRS2
webmin
I only need this to collect alerts from various equipment and put it in my trouble ticket system (OTRS) via droping it in a local mailbox called otrs. The equipment sits at various sites connected via WAN.
I also have it set up to relay alerts out to google mail to send alerts to the manufacturer. I'm having to do this because we migrated from a Kerio server to google apps.
I get alerts from UPS's, which have a simple setup, and all works fine. What doesn't work is my 9-1-1 recorders. They are set up to log into a SMTP server with a username and password. It also has the option to force TLS. No ther options than that.
No matter what I try, configuration wise, I can only get this in the /var/log/mail.log:
Aug 2 14:32:45 WANSERVER sendmail[10614]: o72JWi8E010614: [10.0.153.212] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
I've set up a sasl user and tested via this method:
saslpasswd2 -s -c username
entered a password
checked it with:
testsaslauthd -u username -p password
and get an OK
it fails if I use:
testsaslauthd -s smtp -u username -p password
I don't see, however, where it ever tries to even authenticate. If the equipment can't send a EHLO, how can I get sendmail to not require it?
Here is a header from an alert that used to come into Kerio:
X-Vipre-Scanned: 15D1D2E2001A1215D1D42F
Return-Path: <robin.krisher@{private}.org>
Received: from Eventide ([10.0.153.212]) (authenticated user robin.krisher@{private}.org) by {private mail server} (Kerio MailServer 6.7.3) (using TLSv1/SSLv3 with cipher DES-CBC3-SHA (168 bits)); Sat, 31 Jul 2010 00:46:07 -0500
Subject: Eventide recorder error
MIME-Version: 1.0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Date: Sat, 31 Jul 2010 05:46:07 -0000
From: <robin.krisher@{private}.org>
Message-ID: <1280555167.0@Eventide>
To: <alarms@{private}.org>,
<service@{manufacturer}.com>
My setup is:
Debian Etch
Procmail
sendmail with SMTP-AUTH added and configured
OTRS2
webmin
I only need this to collect alerts from various equipment and put it in my trouble ticket system (OTRS) via droping it in a local mailbox called otrs. The equipment sits at various sites connected via WAN.
I also have it set up to relay alerts out to google mail to send alerts to the manufacturer. I'm having to do this because we migrated from a Kerio server to google apps.
I get alerts from UPS's, which have a simple setup, and all works fine. What doesn't work is my 9-1-1 recorders. They are set up to log into a SMTP server with a username and password. It also has the option to force TLS. No ther options than that.
No matter what I try, configuration wise, I can only get this in the /var/log/mail.log:
Aug 2 14:32:45 WANSERVER sendmail[10614]: o72JWi8E010614: [10.0.153.212] did not issue MAIL/EXPN/VRFY/ETRN during connection to MTA
I've set up a sasl user and tested via this method:
saslpasswd2 -s -c username
entered a password
checked it with:
testsaslauthd -u username -p password
and get an OK
it fails if I use:
testsaslauthd -s smtp -u username -p password
I don't see, however, where it ever tries to even authenticate. If the equipment can't send a EHLO, how can I get sendmail to not require it?
Here is a header from an alert that used to come into Kerio:
X-Vipre-Scanned: 15D1D2E2001A1215D1D42F
Return-Path: <robin.krisher@{private}.org>
Received: from Eventide ([10.0.153.212]) (authenticated user robin.krisher@{private}.org) by {private mail server} (Kerio MailServer 6.7.3) (using TLSv1/SSLv3 with cipher DES-CBC3-SHA (168 bits)); Sat, 31 Jul 2010 00:46:07 -0500
Subject: Eventide recorder error
MIME-Version: 1.0
Content-Type: text/plain;
charset="iso-8859-1"
Content-Transfer-Encoding: 7bit
Date: Sat, 31 Jul 2010 05:46:07 -0000
From: <robin.krisher@{private}.org>
Message-ID: <1280555167.0@Eventide>
To: <alarms@{private}.org>,
<service@{manufacturer}.com>
