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Dealing with rejection

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jsaxe

Technical User
May 25, 2005
78
US
I'd like to run this by you folks, and I'd especially like to hear from any hiring managers out there.

Recently I went through a series of interviews for a job I wanted so badly I could taste it. First there was a phone screening, and then a face2face with the hiring manager(a VP) who seemed quite impressed with my resume, my former association with a company that they were going to become involved with in major hardware purchases, and my preparation for the interview, i.e., researching the company, it's business, it's prospects, and principle officers.

At the end of the interview, I was informed that the next step was an interview with the CIO. I followed up with a letter to him, thanking him for his time and expressing my enthusiasm for the job.

Two weeks later, I was called to another interview, in which I met with the same hiring manager, and two subordinate managers, who put me through a technical "firing squad". I thought I handled myself OK, and the hiring manager insisted that I call him by his first name.

However, being a technical guy, I am much better at doing things than talking about them, and in retrospect, felt that I had not responded as well as I might have on a couple of questions, so I wrote the hiring manager a letter, telling him how I felt I had answered inadequately, and explaining how I would handle the situations in question, and what skills I would use, once more thanking him and expressing my interest in the job.

Two weeks after that, I called HR and asked them how things were progressing, and was told there had been no decision made yet. After another two weeks, I called HR again and they never returned my call. Shortly thereafter I called the hiring manager and he never returned my call, either.

I live in a rural and somewhat backward area, and I would be very surprized to find that there are very many rivals in my particular area of expertise and especially the specific hardware in question. What I mean to say is that the talent pool must be pretty small - and it seems that a company would keep it's options open and not alienate any potential candidates by such rude behavior.

If it's the case that someone more qualified got the job, then fine, may the best man win, right?. But what keeps me up nights racking my brains over this is just how hard would it have been to keep me in the loop and show me the minimum courtesy of letting me know their decision.

I conducted myself as a professional and a gentleman, shouldn't I expect to be treated as such? Don't get me wrong, I am a mature adult and a realist, but I have had more than a few sleepless nights trying to understand this situation.

OK, I've ranted enough... What I'd like to hear (especially from hiring managers) is how does a person go from being a potentially excellent candidate to persona non grata like this. (And yes, I wore a good suit and took a bath before the interview, have a professional demeanor, etc.)

Looking forward to your replies.

jsaxe

"When the going gets weird, the weird turn pro."
Hunter S. Thompson (R.I.P. Doc)
 
so I wrote the hiring manager a letter, telling him how I felt I had answered inadequately, and explaining how I would handle the situations in question, and what skills I would use...
I am not a hiring manager, however, this denotes a lack of confidence. Something that will be a black mark on any candidate. In the letter, stick to thanking them for the interview and reemphasize your interest in the position. Do NOT apologize in your follow-up letter or how say you were inadequate - ever!
 
I'll second the above post...that may have been what took you off of their "A" list. Additionally, you're showing a possible lack of knowledge.

Think of it from their perspective. You answer the questions, good, bad, mediocre...then send a letter further explaining your position on those situations.

It shows a lack of confidence but also a possible lack of knowledge that you didn't know the answer and went home to find it. Additionally, it would make me question your ability to handle a crisis (IE. Can't answer the questions right now...give me an hour or two and I'll get back to you).

I understand why you would feel the need to do what you did, but it creates more doubt about you and your abilities than reassurance for the hiring manager.
 
Lack of confidence, the knowledge you can "assimilate" on the run, but there are situations you have to act direct upon, right or wrong.
About the letters explaining the why's, ifs, hows and thanks, they can be interpretted as a.. kissing.

About the hiring manager, he will approve, but the decision will be taken by the subordinates, because they will be your direct bosses and have the consequences of a "bad" deal.

A VP will always be nice, polite, good looking and sweet talking, the grunts in the trenches do the work.

Steven
 
kHz and aquias, both make reasonable points, but skip the point of the question.

jsaxe, YES, it is disrespectful of the hiring company to have not kept you in the loop. Even if you did not meet their standards, they ought to have told you something... In fact, as far as you know (from what you relayed) the position is still available and you are still the number 1 candidate.

I went through this just over a year ago and the company went so far as to hire another candidate (which they did not relay) while they continued to string me along... When that candidate flopped, they wanted me to come in for another interview with the CIO. Through this process, I learned about what had really happened and I told them that I was pursuing another opportunity and thanked them for their time.

Courtesy and polite regard count.

~Thadeus

 
All,

Thanks for your replies, I should dig out my draft of the letter and re-read it and see if I went overboard.

Thad,

You must be reading my mind - that scenario is the one I keep playing back in my head at 2:00 AM!

Here are factors that friends and associates have suggested...

1. Age discrimination - I'm 55 years old, but fit and active, and a proven professional with a good track record.
2. The subordinate manager(s) felt threatened - (the Telecom Mgr - I'm a Voice Analyst - is not technical, he's a bean counter who's comfortable with the obsolete legacy technology they are replacing, plus I went for his job four years ago.
3. Background check - I've been underemployed since 9/11, and got behind with the student loans.

I hope I don't sound obsessive, but this was a rare and huge opportunity I seem to have missed out on. My partner suggests I write a 10-page nastygram and then put it in the shredder.

Once again, thanks!

jsaxe
 
So you and the Telecom Mgr are old "friends"?

About your age, it is no wonder that they felt threatened. With 55 years you must have a lot of experience!!
Things would probably be different if the VP would be your direct boss.

Kindly regards

Steven
 
My guess is that you were probably nixed by one of the subordinate managers. It seems obvious that the VP liked you, but he wanted to let the people you would be working with on a daily basis get the change to meet with you.

Eventually the dolts in HR will send you a letter.
 
It's been my experience that if a candidate is not selected for hiring, the company does not send out "thank you for applying for our open position" letters. Only the hiree gets an offer letter, everyone else gets nothing.

Rude, yes. But HR people are as lazy as anyone else.

Chip H.


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jsaxe,

I am a hiring manager, and have hired both consultants and permanent technical staff - mainly through external agencies, though some internal, and some direct (via HR).

For me:
- At the CV review stage only the positives will receive a confirmation of their succesful application and progression to the interview stages, though as I mostly use recruitment agencies, the unsuccesful candidates may be contacted by the agency.

- At the interview stage all candidates will be informed (via the agency, via HR or directly) of their selection status. There are usually only a few (3 or 4) that move to the 2nd interview stage - so a personal notification at this point is very easy to do, and can ensure good relations with the candidates... who you may need/want to hire in the future; or indeed work with, or even FOR, them in the future.

Though I work for a large organisation with a HR department bigger than many small companies, I try to be as hands on in all stages of selection, so as not to miss any raw talent etc.

So - not providing you with feedback, positive or negative, in my opinion, is rude and unprofessional - but don't assume that your phone call messages have made it to the right people and they are ignoring you, or that they have concluded their selection process - these things can take a while if there are deeper discussions being had (e.g. funding, organisational, responsibilities etc).

As for why they might not hire you, well, this could be for several reasons you suggested - in my opinion the follow up letter is unlikely to be one of them. Why? because it is not practical to expect a 'perfect' answer on every question asked... I ask questions that try to determine whether the candidate "Can do the Job", "Will do the Job" and "Will they fit in" - plus some 'Dangerous/Difficult' Questions - which are designed to put the candidate under pressure to see how they react and deal with difficult situations.. just like real life.

I have yet to meet a candidate that has answered all the questions 'perfectly' (including myself) and I would expect that many of them would have had better answers if they had time to consider it in the context described. With that in mind, I would say that the follow up letter may have actually helped you.. as long as the questions were of a difficult technical or business nature. If you just didn't know a technical term or feature etc, then it would not have benefitted you, or if you were following up on the 'Will you fit in' questions, then it would be a black mark - your personality is what it is - going away and thinking about it denotes that you're trying to hide your real personality... However, if you responded to clarify or improve upon an already 'correct' (non-personal) answer, then this shows dedication and interest - and that you are willing to question yourself to get to the real solution - a postive quality in a candidate.

Your age may or may not be a factor; I have been a hiring manager since I was 21 and have hired people in their late 40's for consultative work with no issues even at that young age - but it can be a concern.

I would also not want to hire someone overqualified for a role, as it would only lead to them wanting to move roles or leave the company - which is unproductive.

I've also been involved in hiring of 'similar-level' staff - where my manager has asked me to be involved in finding a similar level employee for a related part of the team. Several reasons for this, including my experience, skillset and position within the team (expected to be my managers successor). And I was certainly a key party to the yes/no selection process... so the sub-ordinate managers would almost certainly have had a lot of influence on the result in your scenario. And if he is aware of the fact that you went for his job previously, he's unlikely to want to invite in a) immediate competition unless he has a prospective position and b) someone not satisfied with the lower role they are now applying for.

Hope these thoughts help,

A smile is worth a thousand kind words. So smile, it's easy! :)
 
Thank you all for your comments and input, it is greatly appreciated.

If anything, this has been instructive - I'll be thinking hard before and future interviews and taking advantage of mock interviews, etc.

jsaxe

"When the going gets weird, the weird turn pro."
Hunter S. Thompson (R.I.P. Doc)
 
Just on a personal note, do try not to be too hurt by not getting it. Although you point out that the local talent pool is probably not huge, you only need one other person out there who happens to have the right talents, and who happens to apply, before your chances are reduced to 50% (all other things being equal).

Getting that far through the interview process should be seen as an indication that you are highly employable and to be taken seriously. But I know that's not a lot of consolation.

Good luck.
 
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