I hope I can explain this correctly and not confuse myself or anyone to much…
About 4 months ago we moved a fax system to a different part of the building. This fax number had an analog DID line. SBC had to run a new analog line to the new area, and left the old drop in place and the old drop is now dead (which I expected).
Now here is my dilemma, we are needing to move a computer that needs modem access to the old analog line drop (the one that is dead). The modem has its own DID number, but the problem I’m having is I can’t figure out what the TN for the dead analog drop is so I don’t know which wires to switch.
I hooked up a tone generator device (tracer 2 model 77hp) to the dead line and it gets no response at all, I hook it up to the active modem line is the light turns green. Does this mean that the dead drop is totally disconnected from the other side and I would need to run new wire? Or do I just need to find out the dead lines TN number and swap the wire with the active one to get it to move?
I hope I didn’t make this sound more confusing then it really is
=Joseph
About 4 months ago we moved a fax system to a different part of the building. This fax number had an analog DID line. SBC had to run a new analog line to the new area, and left the old drop in place and the old drop is now dead (which I expected).
Now here is my dilemma, we are needing to move a computer that needs modem access to the old analog line drop (the one that is dead). The modem has its own DID number, but the problem I’m having is I can’t figure out what the TN for the dead analog drop is so I don’t know which wires to switch.
I hooked up a tone generator device (tracer 2 model 77hp) to the dead line and it gets no response at all, I hook it up to the active modem line is the light turns green. Does this mean that the dead drop is totally disconnected from the other side and I would need to run new wire? Or do I just need to find out the dead lines TN number and swap the wire with the active one to get it to move?
I hope I didn’t make this sound more confusing then it really is
=Joseph