Apr 20, 2010 #1 TimGuyUK IS-IT--Management May 29, 2003 104 GB I hav a system that currently goes to the auto attendant. IE - No Non Dial-in trunk Answer Point set. Sales want the main number to come stright into a multiline key. When I do this I loose my DDI's Is that correct? Tim
I hav a system that currently goes to the auto attendant. IE - No Non Dial-in trunk Answer Point set. Sales want the main number to come stright into a multiline key. When I do this I loose my DDI's Is that correct? Tim
Apr 20, 2010 #2 kwbMitel Technical User Oct 11, 2005 11,504 CA You do not define Non-Dial in[/] answer points for Dial in trunks The main number translates to a dialable number on the system. Said Dial in number is routed to the auto-attendant. You need to modify the routing. ******************************************************* Occam's Razor - All things being equal, the simplest solution is the right one. Upvote 0 Downvote
You do not define Non-Dial in[/] answer points for Dial in trunks The main number translates to a dialable number on the system. Said Dial in number is routed to the auto-attendant. You need to modify the routing. ******************************************************* Occam's Razor - All things being equal, the simplest solution is the right one.