DDI Conflict

[phil204]

I have a programming issue on a 3300.

Scenario

DDI number is 465584, trunk attributes are stripping the first 2 digits off, and the system is a 4 digit number plan.

5584 is an ARS entry (so not a physical DN), so when dialled routes through via BRI link to a DeTeWe OpenCom 130 Dect unit.

Problem is DDI number 465584 is a fax number which should be hitting 1584.

I have tried various programming steps but they all affected dialling 5584 internally, obviously I could change the DECT number 5584 to another number and change the fax internal number 1584 to 5584 but thought I'd check to see if anyone has any ideas.

 

[kwbMitel]

In your trunk attributes you can insert digits. Make sure the digits you insert do not match any other known string.

#*# for example.

Now in your speed call table, create a speedcall that will match EVERY active DDI on your system and in the actual digits, input the digits to be dialed on the system.

System receives 465584
Trunk Attributes strip 2 digits and insert #*# (Digits now #*#5584)
System Speedcall #*#5584 dials internal number 1584.
Done.

Make sure you have a complete record of ALL of your DDI's before implementing this change.

I would import the speedcalls first and then modify the Trunk Attribute form.

Zero downtime.

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[phil204]

Cheers thats a great help, much appreciated!!