Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

DDC hunt group : re-hunt on no answer

Status
Not open for further replies.

avaya99

Technical User
Jul 22, 2009
28
NL
Hi All,

I heve A DDC huntgroup, and I want to go to the next person on Busy,aux-work,send-calls and --> no-answer

Normally if you have a not answered phone in a ddc group the call would stay on the phone. (or you have to program a button to set the station to aux-work or send-calls)
would'nt it be nice if the call would go on to the next station on no answer.

So I noticed an option 're-hunt on no answer(rings)'

I could not find any documentation on it ! any ideas what is does ? does this option as i'd like , or starts it from the 1st member again ?

Regards Avaya99
 
I am sorry but i don’t see that option on my huntgroup screen.

Plan your work............Work your plan

[afro]

 
I figured it out.

It does as I hope'd it would do.

If you program it to 4 rings and if the station to witch the call was routed doesn't answer the call goes to the next in the group !


 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top