Hello all,
We are having an issue where the DID's from one pbx are not going out to the public and the caller id information on inbound calls is not coming through to this pbx. The setup is a Definity 6 DCS connected to a Definity 9.5 with an x25 connection. We have a PRI connected to the 9.5 for all outside calls. The 6 is only connected to the 9.5 so all calls route through the 9.5. Inbetween systems and to audix(which hangs off the 9.5)the call data is passed fine. But when I do a trace on the 9.5 outbound trunk it does not show the system sending out the caller information. When a call for the 6 system comes in it just has the name of the dcs trunk group and TAC on the phone display not the caller id from the caller. On the 9.5 system everything works fine the problem only occurs with calls originating from or going to the 6. Any ideas will be greatly appreciated.
Thanks
We are having an issue where the DID's from one pbx are not going out to the public and the caller id information on inbound calls is not coming through to this pbx. The setup is a Definity 6 DCS connected to a Definity 9.5 with an x25 connection. We have a PRI connected to the 9.5 for all outside calls. The 6 is only connected to the 9.5 so all calls route through the 9.5. Inbetween systems and to audix(which hangs off the 9.5)the call data is passed fine. But when I do a trace on the 9.5 outbound trunk it does not show the system sending out the caller information. When a call for the 6 system comes in it just has the name of the dcs trunk group and TAC on the phone display not the caller id from the caller. On the 9.5 system everything works fine the problem only occurs with calls originating from or going to the 6. Any ideas will be greatly appreciated.
Thanks