DCFW issues on a phantom 1

[AC427]

Hi,

I have set up a DCFW on my option 11 which is working, (mostly)

The problem im having is some of the times the call isnt being forwarded, but goes to the switchboard of the switch, and i cant work out why. The calls are being forwarded to an external number, but when i have experienced the problem there has always been free lines.

This is the config

TN 061 0 00 01 PHANTOM
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 5000 0 MARP
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 0
SGRP 0
RNPG 0
XLST
SCI 0
SCPW
SFLT NO
CAC_MFC 0
CLS UNR DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXA ARHD OVDD AGTD CLTD LDTD ASCD
MBXD UDI RCC HBTD IRGD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL SMSD ABDD CFHD DNDY DNO3
CWND USRD BNRD OCBD RTDD RBDD RBHD FAXD PGND FTTC
PLEV 02
AACS NO
MLWU_LANG 0
FTR DCFW 12 9013********


Any suggestions/ideas?

Cheers

 

[BkMesser]

Check CFF and CFO programming in the customer data block.. I think it is under NET DATA.

These prompts tell the switch to use the ncos of the phone called on forwards or the ncos of the originating phone or trunk.

 

[roupe]

You said some of the calls? Are all of the calls incoming and are the trunks pri? Do the calls come in then back out on the same trunk route?

 

[1998xj8]

how about fttu in cls and the ncos 0 raised to make the international transfer

 

[fritzthecat]

Hello AC427,

i had a similar issue, you should look for your flexible missoperation timer in the netdata block, default is 14,
i set it to 0 and the problems where gone, looks like you have the same issue.

REQ: prt
TYPE: net
TYPE NET_DATA
CUST 0

TYPE NET_DATA
CUST 00
OPT RTD
AC1 LOC
AC2 INTL NPA SPN NXX
FNP YES
ISDN YES
VPNI 1
PNI 1
PINX_DN 1941
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
TIDM NO
DASC
ROPT NRO
DITI YES
TRNX YES
EXTT YES
FTOP FRES
APAD 0 1
VNR NO
NIT 8
NAS_ATCL NO
NAS_ACTV NO
FOPT 0 "this is my setting"
CNDN
CNAT
CNIP YES
DMWM NO
MWNS NO
CNTC
NATC
INTC

 

[ChrisJGB]

AC427,
I.ve had these problems also and coulnt find it also. In steat of an Phantom i programmed an Dummy ACD and that worked fine,

Chris

 

[AC427]

Cheers guys,


As mentioned by ChrisJGB an ACD instead of a phantom 500 set worked a treat. Multiple calls now forward instead of just one at a time.

Thx again ChrisJGB