DCFW feature cannot be configured on a non-phantom TN :(

[moggers]

Hello,
we have a bizarre situation that means I need to forward an extension to another. This sounds very simple so I will explain more below.
So we have an analogue line that used to have a fax on the end of it. Unfortunately following some work the port can no longer be located and the wiring at this office is a nightmare so we are initially looking to simply forward this fax to another fax in the building. However, when I tried this I received the following.

REQ: chg
TYPE: 500
TN 0 1 5 0
ECHG yes
ITEM ftr dcfw SCH6395
FTR !
>err SCH6395
>

SCH6395
This prompt, Class of Service, or feature cannot be configured on a
non-phantom TN.

Severity: Info

so the question is, how can I convert this to a Phantom TN or get the one extension to forward to the other?

thanks

 

[bhassell2000]

can you make the number a ACDN?

Thanks,

Buddy

 

[PERRYPJ]

Or delete the fax line and create it as a Phantom TN

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[PERRYPJ]

Or go to the MDF and station forward it

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[DocVic]

Or, if it's a DID, you can create a CDN and target it to the other DN.
Or....

DocVic
Dedicated to Nortel Products till the end.
Need help? Call Me Now!

 

[moggers]

hello I may be able to do some of the above but I might need a touch more info about some basic steps.
The only one I can't do assuming I've understood it correctly is to go to the MDF and station forward it. I have understood this as go to the handset and type the forward code. Unfortunately there is no handset for me to go to and I don't know which cable it is in the data centre, yes yes this a dreadful state of afairs but it's what we have at the moment
If you mean to go into a mode on the PBX to forward it then I'm will to try it
I believe that from the PBX I can set up a call forward and the number but I can't activate it hence needing the DCFW.
PerryBI hate to ask the following question but how do I make the line a Phantom TN
also bhassell2000 how do I make it a ACDN,

Thanks for the help guys

 

[telebub]

Here is what I would do:

1st:
LD 10
REQ: OUT
TYPE: 500
TN: 0 1 5 0

2nd:
LD 23
REQ: NEW
TYPE: ACD
CUST: 0
ACDN: (the fax DN that was on TN 0 1 5 0)
hit return to
MAXP: 1
hit return to
NCFW: (the target fax extension)
hit return all the way out

 

[Firebird Scrambler]

All of the above examples will work. The Meridian is a very flexible system. Perhaps a bit too flexible at times!.

All the best

Firebird Scrambler
Meridian Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[moggers]

telebub
Thank you so much for this advice.
I've performed the work and it works perfectly. If we ever get the cabling resolved, it'll simply be a matter of reversing the work. Brilliant
much appreciated.