Hey folks,
Had a little party today. Accpac froze while posting the GL portion of an AR batch for one of our accountant types. What I did:
1 Backup of DB!
2 Found the AR batch and changed status from posting in progress to deleted
3 Checked GL and AP to see if any other transactions were stuck (nope)
4 Had the accountant check that batch and any other batch posted since then to see if the right thing happened.
When he posted his first batch in AR since I touched the DB he received a regular batch posted window but the first entry was "failed pcsStart" or something. I renamed ACCPACDATA\SITE\restart.ism and now everything seems fine. Is everything fine?
thanks
ram
Had a little party today. Accpac froze while posting the GL portion of an AR batch for one of our accountant types. What I did:
1 Backup of DB!
2 Found the AR batch and changed status from posting in progress to deleted
3 Checked GL and AP to see if any other transactions were stuck (nope)
4 Had the accountant check that batch and any other batch posted since then to see if the right thing happened.
When he posted his first batch in AR since I touched the DB he received a regular batch posted window but the first entry was "failed pcsStart" or something. I renamed ACCPACDATA\SITE\restart.ism and now everything seems fine. Is everything fine?
thanks
ram