Day vs. Night Autoattendant Question 1

[tdaugirdas]

I have a customer with a Magix R4 in Hybrid/PBX mode and Merlin Messaging R4. They have 3 line pools. They want all three pools covered by the autoattendant during the day. However, when Night Service is turned on - they want only one pool covered by the AA. How can I prevent calls on the two pools they DO NOT want covered from going to the AA - only when night service is turned on. There is only one line in each of these two pools. Is this even possible??

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[TouchToneTommy]

Day is Night, and Night is Day......

Run in reverse, and call the Night Service buton "Auto Attendant ON" or some such thing, or just use Time Control to do it for them.

 

[tdaugirdas]

Hi TTT: Well - that was simple!! Why couldn't I think of that!!

Tom Daugirdas,
President
STCG, Inc.
stcg.com