I am still having problems programming Day and Night Service. During the day I need all trunks to be answered by Merlin Mail, (automated attendant/menu by department), after 6 rings, (management requirements have changed).
At night I need to have 6 of the 7 trunks go to one automated attendant, or general mailbox and the 7th trunk to go to another automated attendant to dial an extension directly and then, of course, go to VM, which it will do anyway, I am assuming), if the extension goes unanswered, or go to internal, (MMail), phone directory I would appreciate any assistance anyone could render. If some one could explain it step by step I would really appreciate that as well because I am new to Legend programming. Thanks in advance.
Equipment: Legend R4.2, Merlin Mail R3.0, WinSPM, MLX-20L
At night I need to have 6 of the 7 trunks go to one automated attendant, or general mailbox and the 7th trunk to go to another automated attendant to dial an extension directly and then, of course, go to VM, which it will do anyway, I am assuming), if the extension goes unanswered, or go to internal, (MMail), phone directory I would appreciate any assistance anyone could render. If some one could explain it step by step I would really appreciate that as well because I am new to Legend programming. Thanks in advance.
Equipment: Legend R4.2, Merlin Mail R3.0, WinSPM, MLX-20L
