Day/Night restrictions

[mforrence]

I have an application where during the "day" as defined by Time Profile, I'd like a group of phones to be somewhat restricted - no toll calls. Outside of the "day" hours, I'd like the phones to be extremely restricted - not being able to dial ANYTHING (no extensions, no voicemail etc). The only dialing paramater that appears to have an assignable time profile is Least Cost Routing. I have a backup plan that uses voicemail pro - but it sure could burn up my VMPro ports... Any ideas?

Mike

 

[dencom]

Create a set of user restrictions to avoid the toll-free numbers during normal operation.
Create a LCR which allows them to call normally during the day. Create a second LCR profile (incl. a 'night' time profile) which prevents calls being made att all.

If you want to give specific users the option to make calls anyway, create a speciale code in this LCR or make an alt. route 1 and set those users priority to e.g. 4.

good luck, you shouldn't need VMPro.


Arnoud

 

[Morrack]

Mike, just make sure you do not restrict 911 from being callable from any phone at any time.

Peter the paralegal (not really)

 

[mforrence]

Thanks for the feedback. The challenge seems to be making the time restrictions apply to intercom calls. While I can apply the time restrictions in LCR, I have only been successful making it apply to outbound CO/trunk calls.

Mike

 

[Morrack]

Why would you want to restrict intercom calls??

Only way I can think of is to set those extensions to forced login with an idle timeout. Then add the following user shortcode to NoUser (assuming extensions starting with 4 for instance):

SC: 4N
F: Busy

It won't work on a set schedule, but once whoever is legitimately using that phone leaves for the day, after a while their phone will timeout and revert to NoUser which should then block attempts to dial anything starting with a 4. Obviously you would modify for your dialplan, and add extra entries if needed.

Peter Sherwood

 

[mforrence]

Here's why:

They are 2500 sets in student dorm rooms at a private boarding school. They have study hall from 3:30 to 7:30 every day, then "lights out" at 10:00. They'd like the phones to be effectively dead during those times. Don't want ANY unnecessary distractions. So the "no user" thing won't work - good idea though.

Happy day
Mike

 

[IPGuru]

You might be able to creat somthing using forwared unconditional & DND exceptions but I suspect not.

Unless someone can come up with somthing realy sneaky it looks like another feature request for avaya.

 

[Morrack]

Sneaky eh? Well, if you really want to get down and dirty...

How about engineering a simple circuit consisting of a number of relays and a simple toggle switch located at the office or a supervisors residence. They could manually kill all phones wired through the relays with the flick of a switch.

One caveat - make SURE there is some method of signalling for emergency services like a single live phone in the hallway that is programmed to only allow 911 day and night.

Peter Sherwood

"All things are possible, some things are just harder than others"