Day End Processing error

[erprider]

Guys...


When i run the dayend processing we are getting an error like "Internal error.errUpdatePrecostedICIVAL failed(2958 OEPOSTS1.C"

I traced in RVspy but nothing can be find

Sage Accpac ERP 5.6A
MS-SQL 2005

 

[Jay Converse]

Then contact your local Accpac consultant, s/he'll know how to read Rvspy.

 

[erprider]

tuba2007, I am a Sage Certified Consultant.
I fixed the dayend processing error by using Rvspy.

" The problem was in ICIVAL table dayendseq no is taking -1 when i checked in IC Setup under document tab Next dayend no showing is 19, i dont understand why system takes like this?-1.so i wrote the query in the backend like UPDATE ICIVAL SET DAYENDSEQ='19' WHERE DAYENDSEQ<0

eventually dayend processing error has resolved. after 5 days again my customer complaining about the same problem. well i updated the product update 1 for 5.6A and i checked in the backend table ICIVAL again dayendseq is -1 has happend for 160 transactions so i done same thing.

so now its working fine. I am little bit apprenhensive perhaps again this problem araise in future.


Any idea? what its happening like this?

 

[Jay Converse]

I have no idea, none of my clients has such a problem. Do you have any third-party or custom programs installed?

 

[ettienne]

Neither have I seen it.

 

[erprider]

Even this is the first time i have seen it. its uncommon and unsophiscated. Plan to escalate to sage support.