This is a sampling of my data.
BU Invoice Dept DateOccurred ServiceRestored
EAST 100110125 1 8/23/00 10:20:00 AM 8/23/00 10:33:00 AM
EAST 100110125 2 8/23/00 10:24:00 AM 8/23/00 10:46:00 AM
EAST 100110125 3 8/23/00 10:26:00 AM 8/23/00 10:30:00 AM
EAST 100110125 4 8/23/00 10:35:00 AM 8/23/00 10:42:00 AM
EAST 100110125 5 8/23/00 10:36:00 AM 8/23/00 10:47:00 AM
EAST 100110125 6 8/23/00 2:16:00 PM 8/23/00 2:27:00 PM
EAST 98558255 2 8/26/00 7:43:29 AM 8/26/00 8:15:00 AM
Each department has an individual down calculated by subtracting the DateOccurred from the ServiceRestored. Each down time can overlap other departments down times. My problem is that I need to calculate the total number of minutes the system was down for the Business Unit. (In this sample case for Invoice 10010125 it would begin at 10:20 and go till 10:47 then start again at 2:16 and go till 2:27 for a total of 38 minutes of downtime.)
Any suggestions???
[sig]<p>Trisha<br><a href=mailto
adinka@yahoo.com>padinka@yahoo.com</a><br>[/sig]
BU Invoice Dept DateOccurred ServiceRestored
EAST 100110125 1 8/23/00 10:20:00 AM 8/23/00 10:33:00 AM
EAST 100110125 2 8/23/00 10:24:00 AM 8/23/00 10:46:00 AM
EAST 100110125 3 8/23/00 10:26:00 AM 8/23/00 10:30:00 AM
EAST 100110125 4 8/23/00 10:35:00 AM 8/23/00 10:42:00 AM
EAST 100110125 5 8/23/00 10:36:00 AM 8/23/00 10:47:00 AM
EAST 100110125 6 8/23/00 2:16:00 PM 8/23/00 2:27:00 PM
EAST 98558255 2 8/26/00 7:43:29 AM 8/26/00 8:15:00 AM
Each department has an individual down calculated by subtracting the DateOccurred from the ServiceRestored. Each down time can overlap other departments down times. My problem is that I need to calculate the total number of minutes the system was down for the Business Unit. (In this sample case for Invoice 10010125 it would begin at 10:20 and go till 10:47 then start again at 2:16 and go till 2:27 for a total of 38 minutes of downtime.)
Any suggestions???
[sig]<p>Trisha<br><a href=mailto