Date Paramater not working in InfoView

[gillrowley]

We have an external webserver that connects to our BOE server with the WCA. One our reports has a date parameter. Clicking on the calendar icon works fine internally when accessing BOE directly, but it does not work for our external clients connecting through the web server. This problem started occuring after we installed SP5 for our BOE XI R2 installation. It now throws a Javascript error "regDatePrompt is null or not an object".

I have swapped out the "prompting" folder in our web application with the prompting folder in the Tomcat area on the BOE server, but to no avail.

Website is running on Websphere 6.0 on a Windows Server 2003 machine with the desktop.war application embedded in our web application.

Any ideas? BOE Support seems to be able to do nothing more than poke around on my web server, which is a little scary.

Thanks.

 

[gillrowley]

Found the problem. The file promptengine_strings_en.js was empty. Copied the file from my backup version and everything works fine.