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Database Intergration Wizzard could not register with TAPI

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TimoFFM

Technical User
Nov 21, 2005
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After Migration CCMS 6.0 and CCT 6.0 standalone (ContactCenterEnviroment) to a Coresident CCMS/CCT-Server I can´t connect about Database Intergarion Wizzard to TAPI.
Test connection shows:"Initialise Connection - Successful", but "Register with TAPI - Failure 51502".
Everything else is working perfect after the Migration - also the HDX-Connection with the Database Migraion Wizzard.
I was also changing the TAPI-IVR-Port from 5000 to 5002 and then 5011 in the TAPI-Database(CCT-Documentation recommends for CoRes Installation Port 5002 and the Database-Migration-Documentation: "Port 5000 - 5010 are not available for use. Select another Port outside of the 5000 - 5010 range").
Must the TAPI-Services been restarted that the Port-changes take effect?
Any other ideas??
 
Hi all,

found the solution:
Change IVR-Port to 5011 and restart all CCT-Services.
Database Migration Wizzard is now able to connect and register to the TAPI-Application
 
Thanks for circling back with the solution for everybody's benefit, Tim!
 
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