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Data Network Training for Technicians 1

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Mansell

Mansell

Vendor
Aug 24, 2004
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Can anyone suggest best practices, programs, courses, for training traditional PBX technicians the fundamentals of data networking so that they can support and maintain the components of VoIP systems?

Thank you!

Mansell
 
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CompTIA Network+ is a good foundation to start from. It covers network components and the OSI layers and is vendor neutral.
 
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