Hi,
Started this forum yonks ago and just checked for the first time in over a year! Lots of people with lots of Aspect queries etc..
Here's one. I think this is an inherited problem from V6 ACD..When a system is recycled, unless the data interlinks are deactivated, they do not come back online without being re-created. I have seen this is V6 all the way through to 8.02.
I have heard rumours that it was a bug with the Unix table from the earlier release and that the rows get corrupted on a re-boot.
Does anyone else experience this problem? We use 3 interlinks from 11 - 13. 11 is our PORTAL connection and the other two are for CISCO ICM V4.5.
Let me know if you do..
Started this forum yonks ago and just checked for the first time in over a year! Lots of people with lots of Aspect queries etc..
Here's one. I think this is an inherited problem from V6 ACD..When a system is recycled, unless the data interlinks are deactivated, they do not come back online without being re-created. I have seen this is V6 all the way through to 8.02.
I have heard rumours that it was a bug with the Unix table from the earlier release and that the rows get corrupted on a re-boot.
Does anyone else experience this problem? We use 3 interlinks from 11 - 13. 11 is our PORTAL connection and the other two are for CISCO ICM V4.5.
Let me know if you do..