Daisy/ DWS/HVS SIP Trunks

[UnderTheBusAsUsual]

Hello all,

I know there are some folks on here that may be able to help with this one. Set up is IPO R10, Draytek 2830 with SIP alg turned off.

Completely followed Daisys config guide for setting up the SIP trunks and keep getting 404 not found ("User not Found") via the monitor trace.
I can ping various ip addresses from the IPO, and can also ping a FQDN from a device on the same network, so no DNS issues there. I have tried different configurations of domain name, proxy name/ip, but still getting no registration or line. The guide I have is 2018 and is specifically for version 10, so I am at a bit of a dead end. Wondered if you guys may be able to shed any light on this.

Thanks.

Should have been a Bus mechanic seeing as I spend so much time under them.

 

[dwpoole]

Normally when you are getting a 404 not found that would be a problem with the number you are attempting to dial to not being located. For example, the To: address will be something like 1234@10.10.10.10. The issue you are having is with the 1234 part. The system is unable to find that in it's database. Hope this helps.

 

[derfloh]

Sounds like a wrong number format. 7 instead of ten digits, leading 1 or something like that.

IP Office remote service
IP Office certificate check
CLI based call blocking
SCN fallback over PSTN

 

[CMUK]

I feel bad for you having to use HVS trunks....we tried them for a couple of jobs and they just didn't hold a light to gamma, but you get what you pay for I guess.
have you set your username as the number with a 44 instead of 0?
Also good luck if you need to report a fault, I had a fault raised Monday and not yet had a satisfactory reply from them despite chasing every few hours.
I assume you have your 5060 and RTP ports opened up to daisy IP?

Calum M
ACSS