So according to the config, the daily routine should run at 1 AM. Correct? But then look at the Alarm history below. The users reported that all the phones droped at about 11:00 AM today. They say this has been happening for months but aren't sure if it is always at the same time. I verified that the time on the system is correct. Is it running the daily routine or does the system always run a routine after a reset?
Thanks,
Jason
REQ prt
TYPE ovly
OVLY
SID 2112
BKGD 044
PBXH 00
TODR 01
DROL 034 036 038 043 044 135
MULTI_USER ON
AHST
% CSA001 9 10:43:56 12/12/2014 9
%
% DROL000 DAILY ROUTINE BEGIN
% TDS LD34 BEGIN 10:44 12/12/2014
%
% DROL001 DAILY ROUTINE END
% TDS LD34 END 10:44 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% MTRK LD36 BEGIN 10:44 12/12/2014
%
% DROL001 DAILY ROUTINE END
% MTRK LD36 END 10:44 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% CNF LD38 BEGIN 10:44 12/12/2014
%
% DROL001 DAILY ROUTINE END
% CNF LD38 END 10:44 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% DUMP LD43 BEGIN 10:44 12/12/2014
%
% EDD000
%
%
% DB SEQ NUM = 6339
% CONFIG
% PHYSICAL MAP
% BCS TEMPLATE
% PBX TEMPLATE
% CUST
% ACUST
% ROUTE
% LTN TN
% LTN LNK
% TN
% SCL
% ESN 00
% NCTL
% ACD
% GRP DNS
% CPK
% NFCR TREES
% ASNCH
% AML / ELAN
% VAS
% BG-TIME
% BG-CAT
% ARIES
% SYSP
% XPEC
% XTDT
% FTC
% MCAD
% FCAD
% FDCT
% FFC
% LAPW
% CPND
% CPND NM
% SPECIFIC DATA
% ALARM_MGT
% CHECKING
%
% RECORD COUNT = 0093
%
% Starting internal database backup
% to internal backup drive
% Synching drives
% Updating internal backup
% Backing up c:/p/sl1/direct.rec
% Backing up c:/p/disk.sys
% Backing up c:/p/os/diskoscc.sym
% Backing up c:/p/sl1/ovlrescc.sym
% Backing up c:/p/sl1/sl1rescc.sym
% Backing up c:/u/db/database.rec
% Backing up c:/u/db/config.rec
% Backing up c:/u/db/inet.db
% Backing up c:/u/patch/reten/reten.pch
% Backing up c:/u/patch/p10521.11c
% Backing up c:/u/patch/p10530.p
% Backing up c:/u/patch/p10538.p
% Backing up c:/u/patch/p10557.p
% Backing up c:/u/patch/p10574.p
% Backing up c:/u/patch/p10522.p
% Internal backup complete
% All files are backed up!
% DATADUMP COMPLETE
%
% DROL001 DAILY ROUTINE END
% DUMP LD43 END 10:45 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% AUDIT LD44 BEGIN 10:45 12/12/2014
%
% VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:45:52 12/12/2014
%
% AUD370 VSID 9 CUST --
%
% DROL001 DAILY ROUTINE END
% AUDIT LD44 END 10:45 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% CCED LD135 BEGIN 10:45 12/12/2014
%
% DROL001 DAILY ROUTINE END
% CCED LD135 END 10:45 12/12/2014
%
% VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:46:06 12/12/2014
%
% AUD370 VSID 9 CUST --
%
% ESDA002 9 10:46:20 12/12/2014
%
% CSA003 9 10:46:22 12/12/2014
%
% BUG4111
% BUG4111 : 9 00000009 2 0
% BUG4111 + 1060A8F0 102871C2 1028511E 10284E6A 10284084
% BUG4111 + 102837F2 10D1AB5E 10D196FA 10D192F8 10D191AC
% BUG4111 + 10D19144
%
% TIM2112 10:57 12/12/2014 CPU 0
%
Thanks,
Jason
REQ prt
TYPE ovly
OVLY
SID 2112
BKGD 044
PBXH 00
TODR 01
DROL 034 036 038 043 044 135
MULTI_USER ON
AHST
% CSA001 9 10:43:56 12/12/2014 9
%
% DROL000 DAILY ROUTINE BEGIN
% TDS LD34 BEGIN 10:44 12/12/2014
%
% DROL001 DAILY ROUTINE END
% TDS LD34 END 10:44 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% MTRK LD36 BEGIN 10:44 12/12/2014
%
% DROL001 DAILY ROUTINE END
% MTRK LD36 END 10:44 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% CNF LD38 BEGIN 10:44 12/12/2014
%
% DROL001 DAILY ROUTINE END
% CNF LD38 END 10:44 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% DUMP LD43 BEGIN 10:44 12/12/2014
%
% EDD000
%
%
% DB SEQ NUM = 6339
% CONFIG
% PHYSICAL MAP
% BCS TEMPLATE
% PBX TEMPLATE
% CUST
% ACUST
% ROUTE
% LTN TN
% LTN LNK
% TN
% SCL
% ESN 00
% NCTL
% ACD
% GRP DNS
% CPK
% NFCR TREES
% ASNCH
% AML / ELAN
% VAS
% BG-TIME
% BG-CAT
% ARIES
% SYSP
% XPEC
% XTDT
% FTC
% MCAD
% FCAD
% FDCT
% FFC
% LAPW
% CPND
% CPND NM
% SPECIFIC DATA
% ALARM_MGT
% CHECKING
%
% RECORD COUNT = 0093
%
% Starting internal database backup
% to internal backup drive
% Synching drives
% Updating internal backup
% Backing up c:/p/sl1/direct.rec
% Backing up c:/p/disk.sys
% Backing up c:/p/os/diskoscc.sym
% Backing up c:/p/sl1/ovlrescc.sym
% Backing up c:/p/sl1/sl1rescc.sym
% Backing up c:/u/db/database.rec
% Backing up c:/u/db/config.rec
% Backing up c:/u/db/inet.db
% Backing up c:/u/patch/reten/reten.pch
% Backing up c:/u/patch/p10521.11c
% Backing up c:/u/patch/p10530.p
% Backing up c:/u/patch/p10538.p
% Backing up c:/u/patch/p10557.p
% Backing up c:/u/patch/p10574.p
% Backing up c:/u/patch/p10522.p
% Internal backup complete
% All files are backed up!
% DATADUMP COMPLETE
%
% DROL001 DAILY ROUTINE END
% DUMP LD43 END 10:45 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% AUDIT LD44 BEGIN 10:45 12/12/2014
%
% VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:45:52 12/12/2014
%
% AUD370 VSID 9 CUST --
%
% DROL001 DAILY ROUTINE END
% AUDIT LD44 END 10:45 12/12/2014
%
% DROL000 DAILY ROUTINE BEGIN
% CCED LD135 BEGIN 10:45 12/12/2014
%
% DROL001 DAILY ROUTINE END
% CCED LD135 END 10:45 12/12/2014
%
% VAS008 ADMIN VSID 9 CUST -- TIME & DATE 10:46:06 12/12/2014
%
% AUD370 VSID 9 CUST --
%
% ESDA002 9 10:46:20 12/12/2014
%
% CSA003 9 10:46:22 12/12/2014
%
% BUG4111
% BUG4111 : 9 00000009 2 0
% BUG4111 + 1060A8F0 102871C2 1028511E 10284E6A 10284084
% BUG4111 + 102837F2 10D1AB5E 10D196FA 10D192F8 10D191AC
% BUG4111 + 10D19144
%
% TIM2112 10:57 12/12/2014 CPU 0
%