Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Dail by name - How to have multiple names route to 1 DN

Status
Not open for further replies.
SirChomps

SirChomps

MIS
Dec 14, 2007
12
0
0
CA
CallPilot version 05.00.41.57. Is it possible to have multiple names route to one DN. For example, I call in and choose to dial by name. Using my phone keypad; if I enter gretzky it goes to DN 2345 and if I enter howe it goes to extension 2345 also. If it's possible, how do I go about setting this up?
 
Sort by date Sort by votes
Have you tried Directory User

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
Upvote 0 Downvote
There is already a single name associated to the DN in Call Pilot, but I would like to have more than 1 name associated to that single DN. Please clarify the steps you would take.
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

datajockey123
  • Locked
  • Question
CAllPilot not working after removing one port to be used as a DN
Replies
2
Views
76
curlycord
curlycord
highgravity
  • Locked
  • Question
Can call center monitor call times by extension?
Replies
1
Views
57
curlycord
curlycord
ITTech0315
  • Locked
  • Question
I've taken an extension out of a CDN by mistake
Replies
3
Views
76
Firebird Scrambler
Firebird Scrambler
jaxuser
  • Locked
  • Question
Mailbox Name Change ok?
Replies
2
Views
74
jaxuser
jaxuser
Cody Blankenbecler
  • Locked
  • Question
CallPilot Certain Extensions Go To General Mailbox
Replies
13
Views
144
curlycord
curlycord

Part and Inventory Search

Sponsor

Back
Top