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D-Link DWL wireless driver system freeze

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paliodt

Technical User
May 30, 2006
5
CA
I have D-Link DWL-510 wireless. it connects fine the signal is good everything seems to be normal and working but when i go on the internet after a few minutes or sometimes right away my computer FREEZES completely. I cant move the mouse I cant do anything. i have to unplug the power every time. I am completely lost. i formated my computer installed everything again but its the same thing. if anyone knows anythig about it i would really appreciate their help. Thanx!!!
 
What operating system are you using? W2K, XP etc?

Did you or do you have any other network devices in that machine, like a wired network adaptor, albeit not cabled?

What does Device Manager say about the DWL-510 device?

Anything pertaining to it in Event Viewer?

ROGER - G0AOZ.
 
i am using windows XP professional SP2
the device manager says it work fine, no problem whatsoever
thatts the weird part.
i only have a disconnected modem but thats it
i am lost
any help would be good
 
Did you install any D-Link software for the DWL-G510, or are you using XP's Wireless Zero Config utility. You shouldn't use both...

And what is your DWL-G510 attempting to link to...?

ROGER - G0AOZ.
 
first i used the dwl utility-it froze
then i used windows zero-it froze
i dont use both at the same time
after few times i uninstalled the utility but it froze again
dwl links to the wireless-NO problem there. the signal is excellent and connection too but when i am online it freezes every time. sometimes after a minute sometimes after 10-15 minutes but it freezes either way.
 
If you did a completely fresh install of XP, then it's unlikely to be viruses, trojans, adware etc.

Did you ever have this setup with the DWL-G510 running ok before?

DHCP or static? Any WiFi security? Any other wireless devices in the vicinity? Cordless phone, etc?

I asked previously, "And what is your DWL-G510 attempting to link to...?

If you're linking to a router, is any other PC successfully connecting to it, and browsing the Internet? Trying to get a picture of your setup so we can best advise you...

Other things worth doing/checking:-

(1) Does BIOS give you temperature check on CPU? If yes, what is it?

(2) Try uninstalling the D-Link software, and then move the WiFi card to a different PCI slot. Then reinstall software as appropriate.

(3) What rating is your PSU?


ROGER - G0AOZ.
 
thats a first set up.

DHCP, WiFi security(WEP+network key if thats what you mean, if not then no othersecurity, NO other wireless exept the router of course

i am connecting to the router its SpeedStream 6520 with integrated wireless

the other PCs are on LAN cable

I really dont know about the temperature i n the BIOS i'll have to check

i've already installed the card on a different slot-the same thing happens.

but even if i check the temperature and it is not normal what shoud i do?
 
Checking the CPU temperature in the BIOS will give you an idea if that's what is causing the PC to freeze. Should it be getting too hot, then you'll need to address why. This could a faulty CPU cooling fan, incorrectly fitted heatsink etc.

Here's a few other points/questions/things to try:-

(1) Can you temporarily remove the WiFi card and fit a wired LAN card to this PC? Does it still freeze when using Internet Explorer?

(2) Find out what range of IP Addresses the router is set to issue. Set the "freezing" PC to a static address within that range, making sure you're not choosing one that's been leased to the other wired PCs.

(3) If you switch off the router and then start Internet Explorer, you will get "Page Cannot Be Displayed" or similar message. Does the PC still freeze at this point?

(4) Can you get the wireless card to work in Safe Mode?

(5) Confirm that your motherboard does NOT have a network port built in. If it does have one, is it disabled?

(6) I take it you're probably using video built into the motherboard. What resolution is it running at? And do you know how much memory is has allocated to it?

It could just be that this D-Link WiFi card is either faulty, or is conflicting with some other chipset on your motherboard. Maybe you could try a different make of wireless card...?


ROGER - G0AOZ.
 
Hi there. This is a know issue with this breed of cards, I just had to resolve the exact same issue myself yesterday. Sometimes my computer would take 12-15 hours to freeze, sometimes it would freeze before startup was even completed, at my login screen. Given long enough you'd notice the system would freeze even if you didn't connect directly to the internet but still left the network connected. It's not actually a problem with the cards, so much as the drivers they came with. Try this before messing around in BIOS or reformatting again.

The later revisions (B, C, etc) of many DWL series cards use Atheros chipsets, so what you need to do is get the latest Atheros drivers that support your model of card and install them. (I am, of course, assuming you have a Rev. B or higher) The newest drivers I'm aware of are Atheros 4.2.2.14, which came out in April of this year.

Now, first thing you do in uninstall the D-link drivers, and the airplus config utility if that's installed, then reboot the system. When the system reboots, it will detect the card and install microsoft's d-link drivers, this is ok. Go to the device manager for your wireless card and manually install the new Atheros drivers. It will give you 4 options of card to choose, select the card model "Atheros AR5006X Wireless Network Adapter".

Once this is done you should be ready and rarin' to go, no further reboots required (but always helpful).

Now, I won't say 100% that this will resolve your problem, because with computers there's always something else that could be wrong. But I hope it helps
 
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