CUWL Licensing Question

[MitelInMyBlood]

CUCM 8.5, UCXN 8.0

A recent training course I attended seemed to suggest that CUWL includes the VM user license in the bundle, but my VAR keeps charging us separately for addt'l VM licenses whenever we purchase more CUWL licenses and if we don't purchase 1-for-1 then we quickly run out of VM licenses.

Can anyone explain? The VAR says VM licenses are not included yet the training document says they are.

Thanks!

Original MUG/NAMU Charter Member

 

[whykap]

There are different editions of CUWL licensing and each one includes different options.
The most common case is to get an edition that includes the unity portion if you have unity.
Do you know what edition you have?
What training class covers CUWL licensing?

 

[MitelInMyBlood]

CUWL Licensing was discussed briefly and included in the course documentation in Global Knowledge course ACUCW2. (ACUCW2 used most of the same presentation slides & covered a lot of what was also presented in CIPT1, ergo ACUCW2 was probably a waste of money and CIPT1 would have sufficed). The instructor only went over it in the ACUCW2 course but did not spend more than about 10~15 minutes on it.

As an aside I've found that pretty much all of the GK courses on the call manager tend to be very compressed (10 lbs of coffee in a 5 lb can) and occasionally spending too much time in certain areas and not enough time in others. Seems to vary between instructors tho. I probably could have gotten a lot more out of it had the CIPT course been 60-hours in length instead of 40-hours (which with liberal breaks & early dismissal on Friday was probably closer to 32-hours... Just an opinion (which I shared on the student review sheet). For another comparison, mfr training in Mitel (company schools) focused on "teaching" the material & had far better-equipped labs where GK courses seem to only "present" the material in hopes a couple of the brighter students might accidentally absorb some of it. (like being dipped in the pool versus being taught to swim). Of course employers scream these days about students being away from work & travel expenses, etc. My first Mitel school was 3 weeks' duration at the factory (1989) and didn't even touch on system administration - admin school was yet another week.


Original MUG/NAMU Charter Member