Customer has Norstar ICS 5.0 software and wants to send a specific caller id out when making calls to specific callers.
Example: When making calls to customer A, caller wants 800-555-1000 sent to customer CLID. When making calls to customer B, caller wants 800-555-2000 sent to customer CLID.
On Meridian PBX I can send specific CLID by key used on a set. Can Norstar or BCM have capability or can I use 2 sets on callers desk one to use for cust A and on to use for cust B?
Thank You
Brian
Example: When making calls to customer A, caller wants 800-555-1000 sent to customer CLID. When making calls to customer B, caller wants 800-555-2000 sent to customer CLID.
On Meridian PBX I can send specific CLID by key used on a set. Can Norstar or BCM have capability or can I use 2 sets on callers desk one to use for cust A and on to use for cust B?
Thank You
Brian