Hi,
I have a question regarding Custom View Producer. On the Canvas I have built it currently shows agents using the following fields
Agent.pri_state WRAP
AgentGrp.agrp 8,18
Now this will show me those people on Wrap for agent groups 8 and 18
What I would also like to show is those agents who are in available for group 16 and only group 16. However if I enter the same as above on rows 3 and 4 nothing at all will show. How can I configure it so that I can show Those agents in wrap for groups 8 and 18 or those agents in available for agent group 16??? Will I have to use another data table?
I have a question regarding Custom View Producer. On the Canvas I have built it currently shows agents using the following fields
Agent.pri_state WRAP
AgentGrp.agrp 8,18
Now this will show me those people on Wrap for agent groups 8 and 18
What I would also like to show is those agents who are in available for group 16 and only group 16. However if I enter the same as above on rows 3 and 4 nothing at all will show. How can I configure it so that I can show Those agents in wrap for groups 8 and 18 or those agents in available for agent group 16??? Will I have to use another data table?