Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Customer upgrading network switches. How to do a graceful switch

Status
Not open for further replies.
22NC

22NC

IS-IT--Management
Sep 1, 2016
3
CA
The customer has a CS and 2 SS release 7.65 plugged in. A network upgrade is scheduled next week and the switches are going to be replaced. How can I make the process go smoothly and make sure the PBX is not impacted negatively. Should I shut down the servers first and then unplug them from the old switches? Any steps to follow?
Greatly appreciate any help. Thank you.
 
Sort by date Sort by votes
As its not going to be a power outage, then perhaps you shouldn't need to power off the Telephony equipment?.

I'd get a list of all the IP addresses and mark up the Ethernet cables as you will probably have both E and C LAN's on the customers network.

Generally speaking, the Call Server needs to be booted up and active first.

Check that the IP address's are able to be accessed OK.

Once that's online, then start off with the main Signalling Server and confirm that it's all OK.

Do the same afterwards for the other SS.

Finally, do the Call Pilot Server.

You might encounter problems with the ELAN configuration in LD 17 as it depends on the way they were built in the order that the IP devices boot up.

It's a good idea the grab all the IP information in case some of it is missed out by the IT department on their replacement switches if they are having to configure them from scratch.

Don't forget any host names in case the customers DNS Server is changing.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
Upvote 0 Downvote
Thank you Firebird Scrambler. Any sequence of graceful shut down before the switches go down ?
 
Upvote 0 Downvote
It's been many years since I last touched the later CS1000 systems.

I'd probably do the shutdown in reverse order.

Call Pilot, Sig Servers, then call server etc.

Be wary of any IP cards in the call server as you might need to give them another reboot when powering up all the devices.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

phonebunny
  • Locked
  • Question
How to build phone using a CDP'd number 1
Replies
4
Views
171
bignose21
bignose21
jtr4580
  • Locked
  • Question
Paging Trunk from Cloud Based System to a Carehawk School System
Replies
0
Views
152
jtr4580
jtr4580
Jones03
  • Locked
  • Question
How to change out a digital line card
Replies
3
Views
141
bignose21
bignose21
Elanaclearcom
  • Locked
  • Question
Regaining communication w/ meridian option 1 switch 1
Replies
2
Views
130
Elanaclearcom
Elanaclearcom
Keys09
  • Locked
  • Question
How can I List of ALL DID and extensions associated
Replies
1
Views
189
Firebird Scrambler
Firebird Scrambler

Part and Inventory Search

Sponsor

Back
Top