harrymossman
Technical User
What's the best way to do a survey of users? I.e., what technology to use. Good questions to ask.
Any good examples?
Any good examples?
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customer survey
- Thread starter harrymossman
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dwarfthrower
Programmer
A survey on the web I presume? As opposed to pen, paper, clipboard, walk around asking questions type surveys.
As far as technology goes, You just need HTML for the form and some sort of back-end database to store and process the results for you.
As to what questions to ask - I would imagine "relevant ones" to be the best answer I could give. I prefer surveys that get the user to rate things on a scale of 1 - 5 rather than getting the user to input text.
[sub]Never be afraid to share your dreams with the world.
There's nothing the world loves more than the taste of really sweet dreams.[/sub]
As far as technology goes, You just need HTML for the form and some sort of back-end database to store and process the results for you.
As to what questions to ask - I would imagine "relevant ones" to be the best answer I could give. I prefer surveys that get the user to rate things on a scale of 1 - 5 rather than getting the user to input text.
[sub]Never be afraid to share your dreams with the world.
There's nothing the world loves more than the taste of really sweet dreams.[/sub]
- Thread starter
- #3
harrymossman
Technical User
Yes, an online survey about our website.
I realize that the html isn't difficult. More interested in that backend stuff.
Here's a very rough draft of questions (below). Do you think we'll get anything useful?
Were the links clear and helpful?
Not Helpful 0 1 2 3 4 5 Helpful
[Space for comments]
Was the site easy to navigate?
Hard 0 1 2 3 4 5 Easy
[Space for comments]
What features and pages do you use or visit most often?
[space for comments]
Which best describes you as a visitor to our site?
Select one
Child or teen
College student
Parent
Teacher/professor
Librarian
News media
Business/ranch/farm owner
Member of an environmental group
Federal resource agency employee
State or local government employee
Consulting firm employee
Other (please explain below]
[Space for other]
If you have any disabilities that make it hard to use web pages,
e.g. color blindness, please tell us any problems you had using
our site.
[Space for comments]
I realize that the html isn't difficult. More interested in that backend stuff.
Here's a very rough draft of questions (below). Do you think we'll get anything useful?
Were the links clear and helpful?
Not Helpful 0 1 2 3 4 5 Helpful
[Space for comments]
Was the site easy to navigate?
Hard 0 1 2 3 4 5 Easy
[Space for comments]
What features and pages do you use or visit most often?
[space for comments]
Which best describes you as a visitor to our site?
Select one
Child or teen
College student
Parent
Teacher/professor
Librarian
News media
Business/ranch/farm owner
Member of an environmental group
Federal resource agency employee
State or local government employee
Consulting firm employee
Other (please explain below]
[Space for other]
If you have any disabilities that make it hard to use web pages,
e.g. color blindness, please tell us any problems you had using
our site.
[Space for comments]
- Status
