Customer Lost CallPilot 600r password, please help

[x11]

call pilot is 5.0. and it is the 000000 mailbox #, just wanted to know if anybody could help before i have to contact Nortel...Thanks in advance..John

Cursed and Blessed is the day that we decided telcom would be our profession.

 

[johnpoole]

you don't need nortel.. you need a copy of the keycodes to go through config wizard to reset your password.. all screens except pwd and keycodes are correct..

john poole
bellsouth business
columbia,sc

 

[yyrkroon]

you can't run the config wizard if you can't access the cpmgr because that's the pwd they don't know.

CPMGR pwd is reset using system utilies tools - require a seperate login/pwd. If you don't have this or know about this, you'll need to contact a certify vendor or nortel.

 

[johnpoole]

you can run config wizard from the server, you do not have to log in to mb 000000.. i just recovered one recently via that method

john poole
bellsouth business
columbia,sc

 

[x11]

Hi John, thanks for your post, would you be able to tell me how this is done? do you want my email? I have be out of the office for the week and i wanted to say thanks again to all who posted a response..jk

Cursed and Blessed is the day that we decided telcom would be our profession.