I have a customer who wishes to have one of their Custom Service Menu options set to transfer the call out to a mobile number. When I tried to do this and test a call the mobile phone rang but as soon as it is answered the caller is sent back to the Custom Service Menu and the call is dropped completely for the mobile phone receiving the call.
I have checked the obvious things like enabling Call Transfer to Outside in UM Config - Class of Service but it still isn't working. This is for an NS700 on v7 firmware.
Can anyone help with this?
I have checked the obvious things like enabling Call Transfer to Outside in UM Config - Class of Service but it still isn't working. This is for an NS700 on v7 firmware.
Can anyone help with this?