Could someone please walk me through the steps on how to create a report with:
Inputs: "Dates" (can input a single day or range) & "Splits/Skills"
Column Headers: "Login ID" "NCH" "AHT" "ATT" "ACW" & "ACWOUTTIME"
Rows are each individual associate's name/metrics.
I've been trying to figure it out for days, but no luck. Thanks so much in advance!
Inputs: "Dates" (can input a single day or range) & "Splits/Skills"
Column Headers: "Login ID" "NCH" "AHT" "ATT" "ACW" & "ACWOUTTIME"
Rows are each individual associate's name/metrics.
I've been trying to figure it out for days, but no luck. Thanks so much in advance!
