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Custom Element menu greyed out in WebI editing screen in BI 4.3 SP2

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Boggy777

Instructor
Nov 24, 2021
3
CA
Hi,
I am working on an SAP BusinessObjects BI 4.3 SP2, and I am creating WebIs. In the design state, after I created the queries, and I wish to insert a Custom Element, I click on the ellipsis button from the Insert section, the menu point Custom Element is greyed out (see attached picture). I checked the custom element I have declared in the CMC, and it tested OK, so I do not know what the problem is, and what a solution to that would be.
Thank you
 
 https://files.engineering.com/getfile.aspx?folder=b9be04c5-975f-4a25-83ae-66819b347fe0&file=21-01-2022_5-02-18_PM.jpg
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