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Custom CMS Report based off of Historical Skill report

J

Jimbojambo

Technical User
Aug 30, 2024
1
0
1
Hi, I am trying to create custom historical report with several Skills for date range. Output must be shown as summary for each skill in a row:
SPLIT, ACDCALLS, ABNCALLS, AVG_ANSWER_SPEED, AVG_ABANDON_TIME

Howewer when i select several dates, i get separate rows for SKILL for each date.

How can i summarized data for each SKILL in one raw?
 
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