Cursor stuck on Windows 7 Desktop PC, help please

[bobbybrady456]

Not sure if this is the right forum, please advise if not.

Any help is much appreciated for this problem, have been to other forums with no response. I have a Windows 7 desktop pc, cursor is stuck and sometimes when I restart I don't see it at all. If I boot into safe mode I see it in the corner but still stuck. I'm doing I. T. support for a small private school and need to fix this by Monday if possible. Thanks.

 

[goombawaho]

Try a different mouse.
Try a different mouse in safe mode.
Try a System Restore to a previous working date
Try Last Known Good configuration from Boot Options menu
Boot to REPAIR COMPUTER from Boot Options menu and choose Command Prompt. Run SFC /SCANNOW
Create then boot from a malware removal CD -

http://pcsupport.about.com/od/system-security/tp/free-bootable-antivirus-software.htm

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.

 

[bobbybrady456]

Thanks, tried all of the above with mouse,didn't work. Will try the other options, thanks.

 

[rclarke250]

Not a touch screen I hope. If it is, it is most likely dust behind the touch bezel, and the in front of the LCD. If it is a regular LCD, did you try a diagnostic disk? could be a linux thumb drive, anything to boot a different OS than the one on the hard drive, and see if issue is still there, if it isn't, blow away the existing windows image and go with a fresh image.

 

[goombawaho]

If it's a Dell or HP, it may have a built-in diagnostic partition to boot from. Or you may be able to create a bootable diagnostic disc if it's an HP.

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.