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Cursor stuck on Windows 7 Desktop PC, help please

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bobbybrady456

Technical User
Oct 26, 2013
36
US
Not sure if this is the right forum, please advise if not.

Any help is much appreciated for this problem, have been to other forums with no response. I have a Windows 7 desktop pc, cursor is stuck and sometimes when I restart I don't see it at all. If I boot into safe mode I see it in the corner but still stuck. I'm doing I. T. support for a small private school and need to fix this by Monday if possible. Thanks.
 
Try a different mouse.
Try a different mouse in safe mode.
Try a System Restore to a previous working date
Try Last Known Good configuration from Boot Options menu
Boot to REPAIR COMPUTER from Boot Options menu and choose Command Prompt. Run SFC /SCANNOW
Create then boot from a malware removal CD -
"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
 
Thanks, tried all of the above with mouse,didn't work. Will try the other options, thanks.
 
Not a touch screen I hope. If it is, it is most likely dust behind the touch bezel, and the in front of the LCD. If it is a regular LCD, did you try a diagnostic disk? could be a linux thumb drive, anything to boot a different OS than the one on the hard drive, and see if issue is still there, if it isn't, blow away the existing windows image and go with a fresh image.
 
If it's a Dell or HP, it may have a built-in diagnostic partition to boot from. Or you may be able to create a bootable diagnostic disc if it's an HP.

"Living tomorrow is everyone's sorrow.
Modern man's daydreams have turned into nightmares.
 
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