Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

current issues of system support

Status
Not open for further replies.

sonny

Programmer
Dec 22, 2000
3
US
I need to do a paper on curent issues dealing with system support. do you have any ideas of where to look?
 
You could review the threads on the techincal Forums here at tek-tips.<br><br><br> <p>Ged Jones<br><a href=mailto:gedejones@hotmail.com>gedejones@hotmail.com</a><br><a href= > </a><br>
 
Sonny,

System Support..Well its a vast field. Its includes Database, Application & H/W support. the ways it works out right now is that there are seperate folks mananging each of these vast aeras.
Now, if we do take a large setup which includes database, application & lots of high end servers , one need not guess the size of the staff required to maintain them .
Again , all these components are inter depenable. Like if the h/w is faulty it might affect the application & so on.
Thats where the concept on &quot;Enterprise Systems manangement&quot; comes into picture.What ESM really means is that it takes care of all the components of Systems Manangement.There are various packages available in the Industry like IBM's Tivoli, Computer Associates Unicenter TNG, HP Open View...
I have got a chance to work on a couple of them , mainly Tivoli & HP Open View.
Tivoli does take care of most of the issues regarding Systems Support, thereby enabling Systems professionals to be pro-active rather than re-active.Also , the need for a seperate guy managing a database, application & H/w is no longer a necessity, as teh main Tivoli Administartor takes care of every thing. Also the entire setup can be easly managed from a couple of machines.

Mathew





 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top