Curious colours in MS-Office apps

[HomerJ]

Hi.

We have MS-Office 2000 as published applications on several load balanced metaframe 1.8 servers. Now on some clients the colours (e.g. a soft yellow like in outlook today summer edition) is pink or purple. Do anyone know this problem ? This problem only exists at old pentium I computers with small grafic memory.

Best regards from germany

 

[CitrixEngineer]

What resolution is the ICA client set to? If it's set greater than the local client can handle, this could cause this.

I hope this helps CitrixEngineer@yahoo.co.uk

 

[HomerJ]

Hi CitrixEngineer.

Thanks for fast answer. The local client and the published application is set to 256 colours. It is really strange because i had this problem meanwhile with a Pentium Celeron 466 MHz with good grafic chip. Under Windows NT 4.0 Terminalserver with Metaframe 1.8 we didn't had this problem.

 

[CitrixEngineer]

Try turning off hardware acceleration on the client machines. Also, try updating the ICA client software.

I hope this helps CitrixEngineer@yahoo.co.uk