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CUCM 8.5 Directory Number Information wrong

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GuardguyMO

Technical User
Feb 3, 2010
115
US
I am trying to BAT files into CUCM and 3/4's of the Directory Number Information for the Description, Alerting Name and ASCII Alerting Name all say the same thing.

All of the device information has the correct name/information for every phone, but when you look at the Directory Numbers under Call Routing or the Line 1 of the phone it simply states the information that is in the "Location" field from the BAT file in the Description, Alerting Name and ASCII Alerting Name.

When you look at the CSV file that is uploaded into CUCM all the information is correct. The strange part is that a handful of the numbers and descriptions are correct, but the majority of the descpitions are wrong.

Example of what I am getting:
Directory Number Information
Description ISTS MFH
Alerting Name ISTS MFH
ASCII Alerting Name ISTS MFH

Example of what I normally get:
Directory Number Information
Description ISTS MFH Smith John
Alerting Name Smith J
ASCII Alerting Name Smith J

I just did a site with about 180 phones a couple weeks ago and everything came out as expected. The only difference is that site was 7962's and this site is 7965's.

Has anyone experienced this?
 
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