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CUCM 7 upgrades?

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ADB100

Technical User
Mar 25, 2003
2,399
GB
I have a vanilla install of CUCM 7.0 (7.0.1.11000-2) that I built on VMWare and then modified to work on MS Hyper-V using some instructions I found online. It seems to work fine except I can't upgrade it. I have found the upgrade path I need to follow to get to 7.1(5) - first to 7.0(2) and then to 7.1(5). I have verifed the MD5 checksums of the downloaded ISOs and they are correct. I have attempted to perform the upgrade to 7.0(2) - (7.0.2.10000-18) using the mounted ISO as well as burning a DVD but it fails with both. In the installation log it says this:
Code:
07/10/2010 21:11:48 upgrade_manager.sh|Could not find Hardware model, cannot build list of HW RPMS|<LVL::Error>
07/10/2010 21:11:48 upgrade_manager.sh|No H/W RPMS found to install|<LVL::Warn>
07/10/2010 21:11:48 upgrade_manager.sh|Copying vendor information to /common/rpm-archive/7.0.2.10000-18|<LVL::Info>
07/10/2010 21:11:48 upgrade_manager.sh|No match found for , cannot copy over /mnt/source/./Cisco/vendor|<LVL::Error>
07/10/2010 21:11:48 upgrade_manager.sh|Cleanup mounted DVD or ISO|<LVL::Info>
07/10/2010 21:11:48 upgrade_manager.sh|Found mount point, /mnt/source, source filesystem /dev/hdc|<LVL::Debug>
07/10/2010 21:11:48 upgrade_manager.sh|Unmount /mnt/source|<LVL::Debug>
07/10/2010 21:11:48 upgrade_manager.sh|Ejecting DVD (/dev/hdc)|<LVL::Debug>
07/10/2010 21:11:48 upgrade_manager.sh|Copy source files failed|<LVL::Error>
07/10/2010 21:11:49 upgrade_install.sh|Cleaning up download...|<LVL::Info>
Which I assume is because it can't determine the hardware type? Anyone else managed this? I assume I could upgrade on VMWare and then covert the VMWare image back to Hyper-V?

Andy
 
OK, answered my own question....

Yes you need to be on a recognised platform for the upgrade script to run. Although VMWare is unsupported, it is a recognised platform. The workaround to get CUCM7 working on Hyper-V bypasses the hardware detection phase in the startup script. The upgrade script contains another hardware detection element.
I have now returned to the VMWare workstation and have sucessfully upgraded to 7.0(2). So that's that question answered.

I am having a nightmare downloading the ISO images from CCO however as they almost always fail when checking the MD5 checksum - maybe 1 out of 10 times it has worked? Its a good job I don't pay per MB for downloading from my ISP. Anyone else experienced this with the ISOs when downloading?

Andy
 
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