I have experienced problems connecting to machines through remote control and then finding that the CTRL+ALT+Delete gold key does not work.
In our Windows NT4.0 environment I have found that setting the following Devices to Enabled (Hardware Profiles) and System, resolves this problem
SMS Remote Control Helper Service
SMS Remote Control Keyboard Driver
You can use SMS Installer to create a .exe file to rollout this change. On your reference machine create a package by running notepad, then change the devices to as above and then continue with the SMS Installer build.
In our Windows NT4.0 environment I have found that setting the following Devices to Enabled (Hardware Profiles) and System, resolves this problem
SMS Remote Control Helper Service
SMS Remote Control Keyboard Driver
You can use SMS Installer to create a .exe file to rollout this change. On your reference machine create a package by running notepad, then change the devices to as above and then continue with the SMS Installer build.