Hey Guys
Is anyone using CTI for integration with sales force ?
PrairieFyre 6.0.2.2 has the CTI software loaded and the agents download from this server for any updates via the network updates .
We seem to be having issues with Agents CTI connector crashing but when I go to review the logs , they are empty and I cannot find any info on the existing logs ... any ideas ?
Thx
Rich
Is anyone using CTI for integration with sales force ?
PrairieFyre 6.0.2.2 has the CTI software loaded and the agents download from this server for any updates via the network updates .
We seem to be having issues with Agents CTI connector crashing but when I go to review the logs , they are empty and I cannot find any info on the existing logs ... any ideas ?
Thx
Rich