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CTI Integration

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RICHTz

Technical User
Nov 27, 2013
119
EG
Hello,

if i would like to make CTI integration with oS4K V8 system, it will be through Integrated CSTA or install external CAP.

thanks for your support
 
I'm assuming V8 still has a "portal"?? If so they usually have the entire documentation library in there and you might be able to find the CSTA manual. Usually the portal IP is one less than the assistant, so if your assistant is at 1.2.3.4 your portal might be at 1.2.3.3 and the login will be the same as assistant. I know they broke the documentation in V7R2, but would have to assume they fixed it in V8....

Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA
 
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