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CTI data is not updating Automatcally

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Roshan001

Roshan001

Technical User
Jan 8, 2015
1
AF
Hi All

Can some one help me wit This problem .

I have some agents who is having problem (" while calls land on their soft phone the CTI application is not generating the data Automatic)
I have checked my mapping in my CTI application ( such as if workstation ID , lOGIN id , Tn and other details are correct ) all seems to be correct but for some agents its not working .
Also Compared the TN with the TN with A working one all seems to be same ..


Would be Glad if some one can reply me and help me out :)
Pabx am using is 1000e 7.5
 
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