CTA 100 software 1

[swfl]

Is it possible to find software for the CTA 100, or should I bury it back in the box I dug it up from?

 

[SupportDude]

Yep.
Download the PPS software from Nortel's site.

-SD-

http://www.mysupportguy.net

 

[swfl]

I guess you have to have more than a guest password for the PPS software, which I don't. I was told that the personal call manager that is down loadable from the BCM would work, but it comes up with an address book location to open, but disappears after I try to open it.

 

[swfl]

I've tried loading the PPS 2.2 software on three different machines and everything loads fine until the Personal Call Manager tries to install. I get a message about a Jet file in use, and it doesn't install. Everything else works fine, and I can use the Windows dialer.exe connected to an MICS 7.0. I've tried the BCM Personal Call Manager with no luck. Any one know any tips on installing call manager?

 

[curlycord]

Quote:
or should I bury it back in the box I dug it up from?
That depends what the heck you are trying to do hehe.
You mention CTA100 with BCM or MICS?

Are you trying to hook up a CTA100 to a BCM?

What is the customer asking for or want?
Just Personal Call Manager?

Sorry for asking but I just might learn something too.






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curlycord

http://www.curlycord.com

 

[swfl]

A customer with an MICS 7.0 asked about a computer telephone interface ( he's been doing a lot of "research". He moved into a new building and he thought he would have a wireless voip system instead of cabling the building and moving the fully functioning MICS). Short story long, my boss pulled out a CTA 100 (from the box/warehouse of years of replaced hardware) and I wanted to test drive it on our MICS 7.0. I downloaded the PPS software as per SupportDude, and everything installed, CTE, Norstar TAPI, etc. except the personal call manager, which I believe is the GUI for the whole deal, but I got a message about a Jet file in use and it didn't install. I can make calls, answer and hold through the Windows dialer, but that's it. I think the personal call manager has more functions like transfer, address book, call log?. That's it.

 

[curlycord]

Just a thought, maybe try installing on a laptop or a PC that is not on same network as those PC's.
Jet file in use.....sounds like a Microsoft program.


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curlycord

http://www.curlycord.com

 

[swfl]

I managed to install it on my home PC. I think it was intended to autorun from a cd. I have it in a folder and I was clicking the setup file to run it. When the Jet file message came up again I closed the folder window and it installed. I usually don't pay attention to the close windows applications warning. Serves me.

 

[curlycord]

Nice thanks for update.


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curlycord

http://www.curlycord.com